Effective Date: January 1, 2026 | Last Updated: January 1, 2026
Trellivox Connectivity Corp. ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any capacity.
Company Information:
Trellivox Connectivity Corp.
VAT: 710492856 RT 0001
Address: 1055 Dunsmuir St., Vancouver, BC V7X 1L4, Canada
Email: support@trellivox.bond
Phone: +1 604 682 3319
This policy applies to all personal information collected through our website, mobile applications, services, and direct communications. Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.
We collect information you provide when you:
This may include: name, email address, phone number, physical address, billing information, payment details, company information, and any other information you choose to provide.
When you visit our website or use our services, we automatically collect:
We may receive information about you from:
We use your personal information for the following purposes:
We process your personal information based on the following legal bases:
We may share your information with vendors and service providers who assist us in:
In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your personal information becomes subject to a different privacy policy.
We may disclose your information when required by law, court order, regulatory authority, or to protect our legal rights, privacy, safety, or property.
We will share your information with third parties only with your explicit consent, which you may withdraw at any time.
Your information may be transferred to, stored in, and processed in countries other than Canada, including countries that may not have the same data protection standards. By using our services, you consent to such transfers. We implement appropriate safeguards including:
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security of your personal information.
We retain personal information for as long as necessary to:
When information is no longer needed, we securely delete or anonymize it. Some information may be retained longer to comply with legal obligations (tax, employment, liability records).
You have the right to request a copy of the personal information we hold about you in a portable format.
You may request that we correct, update, or amend inaccurate or incomplete information.
You may request deletion of your personal information, subject to certain legal and operational exceptions.
If we process your information based on consent, you may withdraw that consent at any time. This does not affect the lawfulness of processing before withdrawal.
You may object to certain types of processing, including direct marketing communications.
To exercise any of these rights, please contact us at support@trellivox.bond or the address listed below. We will respond to valid requests within 30 days (or as required by law).
We use cookies, web beacons, pixels, and similar technologies to:
Most browsers allow you to control cookies through their settings. You may refuse cookies or clear them, but this may affect website functionality.
Our website may contain links to third-party websites and services. This Privacy Policy does not apply to external sites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing your information.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover we have collected such information, we will promptly delete it. If you believe we have collected information from a minor, please contact us immediately.
We may send you marketing emails about our services, products, and updates. You can opt out of marketing communications by:
We will honor opt-out requests within 10 business days. Note: You cannot opt out of transactional communications necessary for service delivery.
In the event of a data breach involving your personal information, we will:
As a Canadian company operating in British Columbia, we comply with:
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. The "Last Updated" date at the top of this policy indicates when it was last modified. Your continued use of our services constitutes acceptance of the updated Privacy Policy. We encourage you to review this policy regularly.
If you have questions, concerns, or wish to exercise your privacy rights, please contact us:
Privacy Officer
Trellivox Connectivity Corp.
Email: support@trellivox.bond
Phone: +1 604 682 3319
Address: 1055 Dunsmuir St., Vancouver, BC V7X 1L4, Canada
We will respond to all privacy inquiries within 30 days or as required by law. If you are not satisfied with our response, you may file a complaint with the applicable privacy regulatory authority in your jurisdiction.
If you are a resident of the European Union or European Economic Area, you have additional rights under the GDPR:
Our Data Protection Officer is available to address GDPR-related inquiries. We conduct Data Protection Impact Assessments for high-risk processing activities and maintain records of processing activities as required.
Where we rely on legitimate interests as a legal basis for processing, we conduct a balancing test between our business interests and your rights and freedoms. Our legitimate interests include:
This Privacy Policy is available in plain language and alternative formats upon request. Please contact us if you require assistance in understanding this policy or exercising your privacy rights.
Last Reviewed: January 1, 2026
Version: 1.0
Language: English (Canadian)